The Street > The Bike Shop
Keychain help
G:
--- Quote from: I <3 Gore. on November 17, 2014, 02:11:25 AM ---I'd also like to add that your "proprietary" chain breaker does not work correctly with the hollow pin chain. The plate stop has too small of a hole and does not allow the pin through, pretty suck because the breaker BROKE without it.
--- End quote ---
Sorry to hear that. We did have some faulty ones in the last batch with this problem, we will be happy to warranty it for you.
:)
G.
G:
--- Quote from: I <3 Gore. on November 15, 2014, 02:31:01 PM ---
--- Quote from: G on November 14, 2014, 09:39:57 AM ---I am sorry if you are having problems, how many times have you had this happen? If you in any way think that your chain may be faulty then please contact warranty and we will be very happy to look at it. If you have previously ordered a masterlink kit then I would have thought we could sort something out or cut you a deal on the next one.
The keychain has been in development for a very very long time, and generally speaking we have seen very very few JRA type incidents, there are no modifications or V2's in the works. (though we are looking at doing slightly longer ones for non-BMX use).
I hope this sounds reasonable.
:)
G.
--- End quote ---
Honestly, I had no problems with it up until now. I don't ride pegs, and ride a full guard sprocket. It was literally out of the blue and I can't exactly pinpoint which failed, the master-link or the link next to it.
the threads on the master-link pin completely sheared off
--- End quote ---
Sorry to hear that. Obviously a blurry photo isn't going to tell the full story here but if you think there was any kind of design or manufacturing fault then please send it back for warranty. If it has a huge donk in it from hitting something then that is likely the cause (and obviously the threaded pin cant pull out like a normal rivet so some sort of break is expected) but if not then it would be good to have it back and try to work out the cause.
I hope this makes sense and seems reasonable.
:)
G.
metalbmxer:
I seem to have lost one of the rollers from the master link. Will a roller from a normal chain fit in there? Or should I order a master pin from Empire?
I <3 Gore.:
--- Quote from: G on November 17, 2014, 06:03:37 AM ---
Sorry to hear that. Obviously a blurry photo isn't going to tell the full story here but if you think there was any kind of design or manufacturing fault then please send it back for warranty. If it has a huge donk in it from hitting something then that is likely the cause (and obviously the threaded pin cant pull out like a normal rivet so some sort of break is expected) but if not then it would be good to have it back and try to work out the cause.
I hope this makes sense and seems reasonable.
:)
G.
--- End quote ---
I'll send it and the breaker back to you guys, from what I can gather-ie looking at the bits that broke-it seems like the threads broke on the 1/2 link, which wrenched on the adjacent riveted link breaking said link. I'll try to take a better pic later.
G:
--- Quote from: metalbmxer on November 17, 2014, 07:52:05 AM ---I seem to have lost one of the rollers from the master link. Will a roller from a normal chain fit in there? Or should I order a master pin from Empire?
--- End quote ---
Standard rollers work fine.
George
Navigation
[0] Message Index
[#] Next page
[*] Previous page
Go to full version