Éclat Blind Freecoaster. First batch issues

[Loves2spooge]

I was beyond excited to see this pop up on Dans after YEARS of waiting. And everything was going fine until about 3 weeks in.

At first the issue was thought to be just a bad batch of springs and my conclusion after lurking the www and seeing ings from Shane Weston himself. I contacted Eclat and Dans. Dans was very quick with the response and after a 5 minute phone conversation with a employee who is also riding one I had 2 replacement springs on the way free of charge. Riding the backup spring that was included with the hub and only a dozen times since first contact i didn't really feel or hear much from the hub.

Then Finally today I received a email from Éclat.


On Jan 26, 2015, at 6:11 AM, David Paterson <dave@wemakethings.de>
wrote:

Hi!

Sorry for the late reply. By the sounds of it you need new pawls and a
spring. We had a small faulty batch of springs on the first hubs, When
the
spring broke the pawls will have become sharp and broken the replacement
springs.

Please contact the shop where you purchased the hub and they will be
able
to get you these parts free of charge.

Can you please send me a photo of the pawls and the spring, that would
really help.

Thanks!



………………………………………………….
Dave Paterson


So I did.
Once I got home I took wheel, easily slid axle and driver out and had a feeling I knew what I was gonna see.
 1 pawl

Different pawl

Shell


Called back up Dans. New Pawls are "in transit" a week away from them so another 4 days from me.

But. Besides this shit. Love the hub!!!!!!!

[Sasha]

They are some terrible, terrible photos.

[Loves2spooge]

Realizing that now haha. Didn't seem that bad on phone but once I went to the pad... I will fix. Gotta get off the shitbox

[Stoked]

Is that a nipple?  I cant see shit

[Loves2spooge]

Photubuck is down for some reason so idk when

[Brooklynrider]

Silly you, expecting a freecoaster that doesn't blow up.

[Loves2spooge]

How is that blowing up? Dumdums made the Pawls sharp on production models. The fix is already underway. All I'm gonna do is grab a file for time being

[Loves2spooge]

Fixed pics. Little better

[Brooklynrider]

What I meant was it actually functioning. On a serious note, my friend has the Blind coaster and it also shit the bed quite quickly. At least Eclat helped you out, they just told him they've never heard of the problem.

[Danno]

The person who replied to you from eclat is a member on here. We've them at work and the feedback has been positive!

[JFax]

My local shop got it in stock and on the Envy. The guy working there is Another, like me, FC geek. We both concluded that the drag and noise from the hub is bad, very bad, when backpedalling. I thus decided against it.

Is your example okay?

[Loves2spooge]

The person who replied to you from eclat is a member on here. We've them at work and the feedback has been positive!

Cool, hopefully he can appreciate me informing others with pictures and know I'm not bad mouthing Eclat in anyway. still being positive about a product I will continue to ride after the fix. Not a lot of quality information on the Internet about it. So I'm providing something else other than the fuck a fuck you fuck this fuck that fuck responce on Ing and facebook

[tim_sch]

I have one of the first batches, too. I didn't have any problems at all though.

[Stoked]

Eclat never posted the how to work on the hub.  Maybe they'll get that released in a couple years

[Danno]

The person who replied to you from eclat is a member on here. We've them at work and the feedback has been positive!

Cool, hopefully he can appreciate me informing others with pictures and know I'm not bad mouthing Eclat in anyway. still being positive about a product I will continue to ride after the fix. Not a lot of quality information on the Internet about it. So I'm providing something else other than the fuck a fuck you fuck this fuck that fuck responce on Ing and facebook

Oh definitely I wasn't saying it in a bad way, it's one of the best things about BikeGuide (unless you're shadow conspiracy).