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The Bike Shop / Re: Remember how a few arm-chair engineers called this out? Well who'd a thunk it..
« on: February 17, 2016, 03:00:30 PM »
pretty tacky to be chatting shit about other companies...
nobody is a genius like you G
nobody is a genius like you G
1. Our return rate on cranks was never higher than 10% at the very most. The suggestion that ALL the first gen Wombolts were "made wrong" is ridiculous, there are still first gen cranks out there being used now and we will STILL warranty them if they ever do break because that's what "lifetime" warranty means.
2. We sell/sold a shit-ton of cranks, but have never needed to do a product recall.
My main reason for making this thread was to inform any owners of these cranks that they were being recalled by the manufacturer. And given that even the manufacturer isnt trying to defend the design it seems weird anyone on here unrelated to them would really be that arsed about trying to defend it...
G.